Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)

• Child profile information (first name, age, preferences)

• Voice recordings and stories created through MUMU

• Usage data and device information

• Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our products and services

• Personalize your child's storytelling experience

• Process transactions and send notifications

• Ensure child safety and comply with COPPA regulations

• Communicate with you about updates and new features

3. Children's Privacy (COPPA Compliance)

ARCLY is committed to complying with the Children's Online Privacy Protection Act (COPPA). We:

• Obtain verifiable parental consent before collecting children's information

• Collect only the minimum information necessary for product functionality

• Do not share children's personal information with third parties for marketing

• Allow parents to review, delete, or refuse further collection of their child's information

• Use industry-standard security measures to protect children's data

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• All data is encrypted in transit and at rest

• Voice recordings are processed securely and stored with encryption

• Access to personal information is restricted to authorized personnel only

• Regular security audits and updates to our systems

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Request a copy of your child's data

• Opt-out of marketing communications

• Withdraw consent for data collection at any time

• Contact us with privacy concerns at contact@arcly.ai

6. Third-Party Services

We use trusted third-party services for:

• Cloud storage and hosting

• Payment processing

• Analytics and product improvement

These providers are contractually obligated to protect your data and use it only for specified purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our services. Your continued use of our products after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@arcly.ai